I scheduled an appt. online with a specific rep. I got there and the rep was to busy on the phone to be bothered a different rep took his place and took my info and asked me to wait in the waiting room so I waited for 1 hour the rep came back and said they were to busy and asked if I could come in the morning I couldn't all this for a simple tpms sensor change on 1 tire so the point of story why even bother to schedule an appt. if you can't get it done on ...
Ask for Alan he's the best. He's is amazing and makes the process really smooth. He goes above and beyond for his clients. Great service Great cars to suit any other budget.
I stopped by Sat to look at a specific vehicle. Upon arrival the vehicle was there. After a test drive I purchased the vehicle for the price advertised with no hassles. Ryan was a terrific salesmen and made the whole purchase pleasurable and efficient
Hollywood Jeep has the best service department in all of Florida. I am in the Company Car program and this is the first service department in Florida that had knowledge of the program. The customer service was amazing. The service manager even checked on me to make sure I was satisfied. They are true professionals.
The whole experience was great. Very attentive team. I would highly recommend this dealership to everyone.
I had already made up my mind before I arrived at the dealership, that I wanted a jeep grand Cherokee. So, just so happened that I saw Mr. Edmondson out front. He was very friendly and accommodating because I knew what I wanted. I just didn't know that the SUV was going to be a limited edition. 😊
Josh and the team at Hollywood we’re exceptionally good. Easy & Fast transaction. I purchased from VA and they could not have been more accommodating.
Very helpful staff. I bought my car after end of my lease. It was fast, clear, no extra charge. Only tax, dealer fee and registration. Also I purchased very affordable extended warranty with a great discount. Highly recommend!!!
I don’t regret anything over there !! Before it was Garry Speigel, May He rested in peace , after I had Anthony Haywood who started the process with me and Ruel Forbes continued and Daivid Souza as always finalized everything width me !! No complain!! Great Person😍😇, great worker
I had a great experience with Ruel and David for my trading !! Nice persons and very professional. I really recommend both of them !! Jeep became my new home now !! 🥰🥰🥰🥰 very happy with my 2021 Jeep Grand Cherokee Limited
First time visiting Hollywood Jeep. Solid experience from their Service Advisor, Melissa. She made my experience there easy & fast. I look forward to always working with Melissa when my vehicle needs to visit Hollywood Jeep.
They went above and beyond to fix my Jeep so quickly on a issue that was not their fault. Thank you!
Friendly professional convenient location. That is all I have to say. Thank you very much.
I came to hollywood Chrysler Jeep for an oil change, thr maintenance repair man was kind courteous and made sure i got the best price and service
Well we got off to a rough start but the dealership made up for it in service. The service men Mike and another one but I honestly dont remember his name( he works late) were awesome. I will never buy or service a car in Miami again. Always Hollywood.
excellent customer service. very quick express service and very friendly service
10/10 the customer service I experienced here is fantastic Allen Anderson and the Team made purchasing my vehicle super easy. I highly recommend them
Excellent service and friendly staff. I used the express lane to have headlight bulbs replaced
At this dealership, the Representatives always go over and beyond, it almost feels like family !
everyone is super nice,always willing to help and Answering all your questions.
I needed my vehicle serviced and needed it done in a timely fashion, No problems, fast courteous , engaging technicians! Will continue to have my vehicle serviced there.
Muy agradable la experiencia q tuvimos, un trato especial principalmente con Sergio y Richar,son maravillosos los recomiendo
quick service for oil change but a little expensive
Great service but slow. They have only only two spaces to change oil and that means that you may wait more than 45 minutes for them to start working in your car. The oil change price is high in my opinion.
Hollywood y’all did a great job and was very happy and satisfied and thankful
One of the wheel covers for my jeep was not secured properly which caused it to fall off and get damaged. When I came back and reported the incident, the service department was very helpful and understanding and are in the process of purchasing another one.
Service was great. My car was completed and returned to me within the time frame specified. That was important to me! Thanks
Service was very good and I am very pleased with the results. I give the service department a ten for excellent service.
Always very professional. never an issue I have 6 Jeeps with you guys. Very pleased
Friendly staff! Helped and answered all my questions. Great service from everyone involved. Thank you!
Steve was great. He’s very hard worker. He followed up with me on a timely manner.
I called to make an appointment for a tire rotation/balance. I was told no appointment necessary just go to the express service. I arrived about 8:15 Friday and added an oil change. In the past it's always taken at least an hour so I bought my laptop. To my surprise It was less than a 1/2 an hour. Quick, clean, thorough and friendly from the service department Dylan, Steve, the cashier and the gentleman that drove my jeep out. Thank you Hollywood Chrysler Jeep. Kyle B. - customer for 10+ years
This is the only dealer that I would do business with that treat you like family
This is from Cora S. Johnson.
The process was smooth and efficient very courteous and respectful when engaging with me in every aspect
Great customer service and I'm satisfied with my car. Thanks for your great service.
Great service! I enjoyed the service. The workers were polite and courteous. I will come again.
Friendly service advisor Joe greeted me right away. Got my car fixed on Saturday.
Melissa was very professional and extremely helpful. I appreciate her informing me and diligence with my claim.
I bought the car there and that is where i have it serviced,great people
their service and friendly safe environment
I was very impressed with the speedy service and attention given to me by the service person
Fast tire service and short wait for tire repair.
The service was great. Would recommend my family to try it out
Great Express Service. Very friendly. My to go dealer. The staff was helpful and friendly.
Very professional and friendly. Did not have an appointment but was still able to have my vehicle serviced.
Outstanding! Would purchase again!
service department was very friendly and efficient
The guy that sold me the tires did a great job. Always great customer service there.
Service was good, the only thing is that the didn’t fill up the tires with air I had to go and get it done. Other than that service was good and very quick
Service and attention given to my jeep was great. A recall was mailed, work was completed.
I bought my first 2017 Jeep Rubicon from another dealership. Buying my 2021 Jeep (Willy) from Hollywood Chrysler Jeep was a much better experience. Had to wait two months for the 2017 Jeep. On advice from my favorite salesman (Anthony) I went to Hollywood Chrysler Jeep just to inquire about changing the 2017 Jeep. I ended up leaving the same day with the new 2021 Jeep. (Credit to the salesman Anthony). He’s an exceptional Chrysler Salesman.
It was a good experience meet Jose and Beatriz, they was very professional and kindes
Beatriz was awesome helping me get a rental while my car is in for service!
Very professional would recommend, especially the service department Steven Ruth took excellent care of me and addressed all of my concerns.
Experience was quick and easy and I highly recommend this location! Google directions said it was busy at the location yet when I showed up I was taken within 10 minutes. Thanks guys !
Extremely pleased with everyone and how I was treated! Very safe and clean. Thank you
Thank you Steven Ruth .. your professionalism and patience is why we keep coming back. On the other hand Mikayla the cashier at 3:36, she was rude.
Very friendly and they are there to for you They fixed my van in a timely matter.
I was very pleased with the customer service and how swiftly they handled their business
From the moment my boyfriend and I were talking about changing his first Jeep he bought off another Jeep Dealership in North Carolina he had he expressed thr importance of a manual, classic 6 cylinder. Also all white top. he settled, in a sense, for a new 2018 JL 4 cylinder, black top but all white and we started our Jeep journey. Jeeps are amazing and for our lifestyle very much needed. So, switching from a 4 cylinder Turbo to a 6 cylinder was a no brainer. Finding one with the specifics my boyfriend wanted was the hard part. After calling in to Hollywood and ...
The service was done great. Steven Ruth was excellent in keeping updated about the car
You guys are the best .I have Never bought a car and everything went through so smoothly thank you guys so very much
The team that sold us our hero was great we got what we wanted we are happy
Excellent customer service, phone calls with the status of my vehicle was well appreciated. They're handling everything professionally.
Services great thank you. 10/10
All issues were addressed and my Jeep is back up & running! Thanks Melissa! Great job!
Have always had a good experience with this dealership and have always brought my Jeep back here for service since I bought it 2009.
Did not get the systems re programmed other wise nice and pleasant staff will be back hope the coffee machine will be fixed it’s been more than 5 months now
Experience was easy and fast with the Jeep I wanted in inventory. Thank you.
After buying a car I’ve done all services at this dealership. My main complaint is the slow speed. 3 hours to change the engine oil is too much.
The customer service is amazing! Melisa did the best she can to satisfy our inquires.
My experience with the salesman was amazing (Allen Anderson). He was kind patience and understanding now my experience with the finance person was completely different. He seemed friendly at first but very pushy. Listen I understand he has to make a push on warranty's Gap insurance, etc but I think people would appreciate going into a car dealership and not feel like they are being persuaded into buying something they don’t want in the first place. Another thing with this finance person after I said no to 5 year warranty his whole mood changed. Listen I just I know ...
Great commutation with Steve service dept.!!
Best experience ever by far...! Thanks Hollywood Jeep
At Hollywood Chrysler Jeep everyone is nice and the customer service is amazing! They always do what they can to satisfy customers.
Great Service all professional and very pleasant to deal with. The Service Director came out and thanked us for allowing us to Service our Jeep I am very satisfied with the work that was done on my vehicle.
Excelente y rapida atencion en el cambio de aceite. Gracias
Very pleased. Peter and his team were great! I can definitely recommend them to anyone looking for a Jeep.
The service is fast and very professional people. Any service I recommend that placefor the future.
Great Service Director Ricky Ogle. Kind. Gets the work done. Very reliable. Need more people @ Hollywood Jeep like him.
The oil change coupons from this dealership are unbeatable Have to wait sometimes Get there early
Car was finished and repaired sooner than I expected. I received follow up calls to informe me
Everything is going very good
Quick and easy. Good price with a clean shop. I woukd bring my car back
Everything worked well, people are professional and skilled. Good experience overall, with a smooth purchase
Fantastic experience. I did the majority of negotiating via text and email so when I arrived the process was simple and easy.
-Good costumer services!
Took 4 hours to replace batteries kept telling me the car was almost finished. Got there at 8 left at almost noon.
Service neat and quick, thank you for the service