Customer Testimonials

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Google Oct 4, 2022

Just bought a a beautiful 2021 Grand Cherokee and all thanks to Ruel Forbes made it so easy and convinced me to get one of the best vehicles in the lot. He was very attentive, patient and over all a great salesman. David the finance director was very straightforward and looked for the best ways to help me out with my situation so he made sure I walked out with that vehicle in the same day with no issues. I highly recommend this dealership to who ever is interested in buying a Jeep.

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Google Oct 4, 2022

Excellent service! David answered all my questions about the loan so that I ended up buying it the same day. He was very helpful and professional. I’m glad he was helping me through this process.

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Google Oct 4, 2022

Awesome place to find great variety of cars, the people there are amazing, very friendly. David Souza the financial director made my purchase so smooth.

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Google Oct 4, 2022

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Google Oct 2, 2022

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Google Oct 1, 2022

Glad I chose to make my purchase at Hollywood Chrysler. Huge selection friendly faces and overall great place. Alan in finance was fantastic.

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Google Oct 1, 2022

All I have to say is good things about this place. From the whole process of buying my car to having to bring it in for a part that was bad and dealing with my warranty. Joey in the service department is The man hands down. I went there to have the car checked out and he was quick to come out of his office and asked me if I was being helped or had an appointment which I didn’t. He stayed on top of letting me know what was going on with my vehicle while it was being ...

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Google Sep 30, 2022

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DealerRater Sep 29, 2022

This team is ON POINT! No hassle sales environment, supportive loan assistance and a concierge “white glove” experience throughout the process!

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Google Sep 29, 2022

Thank you Roni D. you made getting my dream car easy and painless. Lance, thank you as well you were a joy. 🙂

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Google Sep 29, 2022

Excellent service!

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Google Sep 29, 2022

We’ve had the best experience with this dealership. From Miguel in sales, Jena in service to Josh the GM. Couldn’t be happier with this group.

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Google Sep 28, 2022

Exceptional service from Mr. Souza! He’s very knowledgeable, I had no idea what I was doing and was afraid that my lack of knowledge would be taken advantage of. Everything was very smooth and easy which made for an amazing experience.

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Google Sep 27, 2022

David from finance was really friendly loved my experience!!

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Google Sep 27, 2022

David from finance really helped me through the process of looking for an affordable car would definitely come back

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Google Sep 25, 2022

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DealerRater Sep 25, 2022

Very good, very good, very good, very good very good, very good, very good, excellent.

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DealerRater Sep 25, 2022

What knew what we wanted and for how much. We bought exactly that and we’re happy with the service

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Google Sep 25, 2022

Great experience. We did everything online remotely and they made it very easy. Thank you to David and Trevor for the most appreciated help!

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DealerRater Sep 25, 2022

Thank you for a pleasant experience. I am a return customer, and recommend anyone else looking for a new vehicle to become the same

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DealerRater Sep 24, 2022

Phenomenal service, took their time and ensured I left 1000% satisfied. I wasn’t sure what I was looking for walking in but they absolutely knew

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DealerRater Sep 24, 2022

Very friendly and helpful Mr. Edmonson was very helpful. My friends call to Hollywood Samanta guide us over the phone and she was one of the main reasons we decided to go all the way to Hollywood to order our jeep, excellent way to explain all the different process we could take.

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Google Sep 24, 2022

Excellent dealership with a concierge, customized buying experience! I’ve purchased 2 vehicles with Hollywood Chrysler/Jeep and definitely would do so again!

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DealerRater Sep 23, 2022

Wanted to to take the time and acknowledge Eddie Fernandez and Hensley Bennett in the Service Department. I have been getting my car serviced for quite a few years at HCJ. Always have peace of mind when Eddie works on my car, his work ethic and high standard of work is very impressive and should be acknowledged with all the years he has been there! Hensley is wonderful, fantastic personality and demeanor, he is the perfect fit for the service department. He sets the tone for the whole experience as he is the first person the customer meets to get ...

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Google Sep 23, 2022

Great customer service. Thank you Mr Souza for all your help.

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Google Sep 23, 2022

Lou was very helpful and nice in helping us getting a car , we recommend the service and we recommend Lou Edmonson as a sales professional !

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DealerRater Sep 23, 2022

It is nice place.You can listen and they at the same time help you to make your selection.

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DealerRater Sep 23, 2022

I was at the service area for oil change and tire rotation. The initial contact was quick paperwork was completed in after a short time the vehicle was finished. During my way I was offered a bottle of water. Everyone was friendly and professional and quick. Great service. 👍

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DealerRater Sep 22, 2022

Very good service, nice customer service, quick work, no wait for longer in the line

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DealerRater Sep 22, 2022

Out of the 8 dealerships I went to looking for a truck, this dealership was the most professional and really cared about my preferences. Roni and his manager didn’t stop working with me until we all came to a comfortable agreement.

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Google Sep 21, 2022

Doing business with the Service Director Michael Sundack has been the best. I had a little concern, and he addressed it in the most courteous and professional way I’ve experienced in many years. I am definitely bringing my business to this dealer. Thanks Mike!

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DealerRater Sep 21, 2022

Great staff and management!! Made the whole experience a little less painful. Absolute professionals to deal with.

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DealerRater Sep 21, 2022

Really good job fixing my vehicle communication was great Really appreciate the staff have nothing negative to say thanks guys

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Google Sep 21, 2022

John, Hensley & Phillip from service and oil change department are very polite & caring They definitely know how to treat customers.

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Google Sep 20, 2022

Alan in the finance department was AMAZING!!! He made the purchase of my new car stress free. He took his time to explain things to me and made sure I understood the process. This will be my only dealership from now on. Thanks Alan!!

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Google Sep 20, 2022

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Google Sep 20, 2022

experience was 10/10 david in finance really helped me weigh out my options.

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DealerRater Sep 20, 2022

La revisión buena .solo q tengo un bombillo prendido y no lo resolvieron .no entiendo el p que .

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Google Sep 20, 2022

Great place was very easy to come to a decision Alan in finance helped me a lot👍🏽👍🏽

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Google Sep 20, 2022

lots of options on the lot loved my experience. Lance in finance really helped me out.

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Google Sep 20, 2022

Lance in finance is a Great guy He's very helpful ill definitely be back for his great assistance

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Google Sep 20, 2022

Great express service techs!

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Google Sep 20, 2022

Lance made the process super easy. I will definitely be going back

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Google Sep 20, 2022

Really enjoyed the service here made everything super easy and not stressful Alan in finance really helped me out and made the experience enjoyable!!

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DealerRater Sep 20, 2022

Eddie in service was very helpful. He took the time to explain what he did and what needed to be done.

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Google Sep 20, 2022

Lance in finance really made the process easy for me while I was getting my first car. I really appreciated it!

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DealerRater Sep 20, 2022

My experience with the Service Director Michael Sundack has been the best. I had a little concern, and he addressed it in the most courteous and professional way I’ve experienced in many years. I am definitely bringing my business to this dealer. Thanks Mike!

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Google Sep 19, 2022

Great experience buying my car with Sergio Vera

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DealerRater Sep 18, 2022

It’s always a great experience at Hollywood Jeep Chrysler!! Service was well done and completed!! Will be back in for the next one

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DealerRater Sep 18, 2022

Great people and service! Thank you Hollywood service team for fixing my car so quickly.

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DealerRater Sep 18, 2022

Lou's service was excellent and I had a pleasent experience at this excellent dealership.

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Google Sep 18, 2022

What a great experience with super helpful and professional salesperson Lou!

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Google Sep 18, 2022

Jesse from Jeep hollywood help me a lot with my purchase, his very profesional and friendly.

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DealerRater Sep 17, 2022

I love this place!!! Every time I come in the service team is amazing. The staff is superb and the work is always done efficiently.

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DealerRater Sep 16, 2022

Good service congratulations I recommend to my friend thanks to the sevices.i camen back. Good prices

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DealerRater Sep 16, 2022

Everyone was very helpful and very informative. It was my boyfriend and I’s first time purchasing our first vehicle & they were very patient with us

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DealerRater Sep 16, 2022

Helen is just excellent she helped me a lot and serviced my car perfect. The gentleman from parts Brian and Chris are super helpful. Amazing experience

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DealerRater Sep 16, 2022

My wife and I had our 2019 Jeep Compass lease ending soon and we decided to go back to Hollywood Chrysler Jeep to lease a newer model. Allan Anderson was our sales associate and he shows us a couple of difference versions. He was very friendly giving us great confidence that we were making the right choice. After deciding on the vehicle we wanted, he became the middle man between us and the finance manager Allan Slakman going back and forth giving us different quotes. We finally agreed on a monthly price and we also agreed that out of the $7,000 we ...

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DealerRater Sep 16, 2022

My salesperson Louis Edmonson took me on 2 test drives on Sunday September 11 and went through all the paper work with me on buying my first car. When I didn’t get the deal I wanted he said to me that he will get me my deal and the next day I got a call from him and he said they will take your deal. He went above and beyond so I can get this car. Lou is a great salesman and I would definitely recommend this dealer.

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DealerRater Sep 15, 2022

The staff was very courteous from the moment I got on the phone and explained my issue. Jose helped me with addressing my concern on my 2020 Chrystler Pacifica and provided a rental since they needed to keep the vehicle. It took less than 15 minutes to get me processed. Then the day I picked up my vehicle if I was there more than 30 minutes I really didn't feel it. I highly recommend this dealership for service!

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DealerRater Sep 15, 2022

The service writer and all the techs at Hollywood Chrysler are very nice every time I go ! And they get me in and out

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Google Sep 14, 2022

After an unpleasant experience with the service provided here, Bill, the service manager, made it his personal duty to rectify the situation. He had taken ownership of the issue and expedited satisfactory results. After a personal conversation with him, he made it very apparent that he was genuinely trying to help. And for that I am sincerely grateful and appreciate his help. The staff onsite were incredibly pleasant to interact with in person, as well.

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DealerRater Sep 14, 2022

Always great service and always fast and always fair everyone greets you with a smile too. Love the place!

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Google Sep 14, 2022

We had a great experience with our salesman Jesse. He was very knowledgeable about the Hyundai Sonata I came in to see. Alan the finance manager made sure I was able to get approved and taken care of. I was able to drive away with my new car satisfied.

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DealerRater Sep 13, 2022

Helen Macursky is the best service advisor I’ve ever worked with. Previous gentleman brushed off my request to inspect a sound, but Helen knew the issue and saved me thousands by doing the right service. I will always come back to her.

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Google Sep 12, 2022

Fast and easy the best

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DealerRater Sep 12, 2022

Excellent service . Very well taken care. Would recommend to anyone. Not very common when you buy a car

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DealerRater Sep 12, 2022

I don't think I got the best service possible with my concerns with a brand-new car. Something doesn't feel right when driving it and I don't think there was enough concerns on taking care. As of right now I feel like I will need to go to another dealer to test the car and to make list of the things I think should be looked into it.

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DealerRater Sep 12, 2022

Since June 2017 when I bought my Jeep Grand Cherokee from Sales to my most recent Service in August 2022 I have had responsive interactions with this Dealership

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Google Sep 11, 2022

Thank you for such a great experience. Lance in finance has been so helpful.

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Google Sep 11, 2022

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DealerRater Sep 10, 2022

Richard Vargas *** Sales Manager *** Great communication. Honest and fluent on both languages (English and Spanish). Made the transaction easy.

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DealerRater Sep 10, 2022

Sales people try to be helpful, don’t seem to get much support from management

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DealerRater Sep 10, 2022

Great experience jesse was a great help will definitely recommend him and this dealership to others

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DealerRater Sep 9, 2022

Great job, the service was fast and the people friendly. The waiting area very nice. And comfortable. Thank you

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DealerRater Sep 9, 2022

Mike the sales guy was great from the moment I stepped in the dealership The manager Valery was so nice and pleasant. Thank you 😊

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Google Sep 9, 2022

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Google Sep 9, 2022

Really dread going car shopping but what a surprise. Hollywood Chrysler Jeep was terriffic. No pressure, let me decide on everything and in the end I think we both recieved fair deals and I went home happy with a new Jeep Gladiator! Win Win. Thanks Jonathan!

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Google Sep 9, 2022

(Translated by Google) Excellent service. I bought my much desired wrangler and the process was extremely clear, clean, sincere, transparent, no tricks or hidden numbers. Excellent shopping experience with Sergio Vera, whom I thank for his help throughout the process. I sincerely recommend this dealer and Sergio Vera as a seller. (Original) Excellente servicio. Compre mi tan deseado wrangler y el proceso fue extremadamende claro, limpio, sincero, transparente, no trampas ni numeros ocultos. Excellente experiencia de compra con Sergio Vera a quien le agradezco su ayuda en todo el proceso. Sinceramente recomiendo este consecionario y a Sergio Vera como vendedor.

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DealerRater Sep 8, 2022

Was a pleasure dealing with Ruel Forbes, made my purchase easy and met my needs!

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DealerRater Sep 8, 2022

I have been a loyal customer of Hollywood Chrysler Jeep for 22 years because of your great cars and service. Thanks.

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DealerRater Sep 8, 2022

Wonderful all round experience. They were able to not only answer my questions regarding the vehicle but even the financing and walk me through and educate me on different rates as it was my first time going down that route. Never felt rushed.

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DealerRater Sep 7, 2022

I am very happy with the customer service at Hollywood Chrysler Jeep. Jessie was fantastic and helped me the entire process. The only thing I have to complain about is leaving my new car key at the dealership. I was told they would be covered under my warranty and found out it wasn’t. So now I am missing one key and have to pay $500 for a replacement. Other than that, the service was great.

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DealerRater Sep 6, 2022

Bill gets it done. Go ask for Bill in service. He goes the extra mile!!

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DealerRater Sep 3, 2022

They were very courteous and helpful with servicing my car. Even pulled my car up so I wouldn’t have to get wet in the rain.

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DealerRater Sep 3, 2022

The team went above and beyond to ensure I could get the exact vehicle I wanted. Friendly, professional, kind and exceptional in all ways possible. Excellent dealership and staff. You have secured not only a new customer, but a long term customer. Thank you.

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Google Sep 3, 2022

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DealerRater Sep 2, 2022

The people were very nice and helpful, and I love that they offer 3 free oil changes.

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DealerRater Sep 2, 2022

You are committed for your work. I seeing that you take care about your customers. Congratulations

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DealerRater Sep 1, 2022

Very satisfied, Helen was very friendly and helpful. Unfortunately they couldn't find the parts of my car (2006 PT cruiser) so surprising I wasn't charged for the service. Will definitely come back again for my car's normal service.

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Google Sep 1, 2022

Great service from Sergio Vera. Very professional and helpful.

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DealerRater Sep 1, 2022

To God be the Glory I really love everyone especially Leslie he's so awesome 👌

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DealerRater Sep 1, 2022

People at Service are great and give pretty good service. Thanks very much to all.

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DealerRater Aug 31, 2022

Everything was great service dept runs great and does nice work only place I’ll take my vehicle

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DealerRater Aug 31, 2022

I have been going to them for a few years for my oil change. Always taken care of.

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Google Aug 31, 2022

Organized, friendly fair priced efficient service. Have been going here for about 18 Years and the staff friendliness and willing to assist always keeps me coming back. The techs knowledge for my Jeep gives me the confidence that I look for.

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Google Aug 30, 2022

Michael Robinson and the entire Hollywood Chrysler Jeep team made the buying experience quick and painless! The team are professionals and welcoming, removing the pressure of an already complicated decision. I'll be recommending Michael to all of the people complimenting my new Wrangler!

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DealerRater Aug 30, 2022

Very knowledgeable crew. Fast and efficient process. Can’t really ask for more in a car buying experience!

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DealerRater Aug 30, 2022

Mechanic was very professional. Only issue and I have this problem at other dodge dealerships, which is the mechanic always leaves oil stains in the vehicle and door handles. Most importantly I did not like how the person at the desk saw me pull up and did not address me. I feel like the customer should at a minimum be acknowledged upon arrival. The person behind the desk just sat there. Other than that everything else was good!!

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DealerRater Aug 30, 2022

Quick, efficient and professional service. It’s always a pleasure having my vehicle serviced here

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