I went in for an oil change, and walked out with a new Jeep! Pedro was down to earth and kept his word through the whole process. He knew exactly what we were wanting in terms of trading in/leasing new, and him and his team accommodated us. He even sat with me at the end of the process, past his shift, to assist in setting up all the settings how I would prefer, and he showed me how to work all the features. The process took longer than anticipated, which is why I left a 4 rating.
Went in for an oil change and to have my backup camera fixed. It was a great experience, Wayne handled the service, he is an excellent example of how you would want your service department to run. The waiting area is stocked with bottled water and fresh coffee, the chairs are extremely comfortable and the staff were very friendly. Ruth, she handles the trade-ins, I believe, was very welcoming and very likeable, when I need an upgrade I intend to see her. Overall, it was exceptional... weird to say that about getting your car serviced, but it was.
Leased a Jeep Cherokee Limited. Good experience.
We leased the Limited version and couldn't be happier with the vehicle. The design inside and out is superb. Juel Forbes and Andrew from Finance were very helpful.
Very good experience , Louis Edmonson was very helpful and made sure we close the dial If you want to buy a car we recommend you to go see Louis , he will make sure you get the car you like and go home happy .
Just got a new car from Chrysler Jeep Hollywood. Work with Alberto he made the process smooth and quick. My experience was outstanding and at one point I even misplaced my iPhone and all the salesmen helped me looked for it. After 20 salesmen and looking we found my phone and purchased the exact car I wanted at an affordable price. Highly recommend services and purchasing and do business with Alberto. He is not pushy at all and not even once made us feel like we were getting a bad deal or a car we didn’t want. Thank you Alberto and Chrysler Jeep Hollywood for the excellent customer service
Alberto was extremely helpful! Very attentive and very helpful. The guys there are all very nice. The vibe was very chill, at times I thought I was in a lounge lol. Definitely would recommend Hollywood Chrysler Jeep for anyone’s next auto purchase and for sure my own!
I returned to Louis Edmonson for my second lease with this dealership. Louis is very professional, helpful, and knowledgeable. I recommend to ask for his help when you choose to buy or lease a car at this dealership.
We recently bought our Pacifica and had the MIL come on. After a few times of coming to the dealer and resetting the computer the problem persisted and I ended up in touch with Wayne Boyd who immediately diagnosed and fixed the problem and handle our case with patience and understanding!! He was an absolute life saver and a great service advisor!! Thank you Wayne!!!