I spent too much time being confused about the difference between the warranty support center and the quick lube center for my specific needs.
Had to wait for parts from Chrysler Which made an ac valve repair the car was there 10 days
Great service. Steve was very informative throughout the process. He even found a warranty on the vehicle I fought I purchased.
Great Express lane service. I have a recall and the service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to 4 days without transportation. He said the service department was "Backed Up" Since this is a Jeep RECALL from the Manufacture of Jeep, it seems that Jeep should provide the rental car. I have to work and cannot leave my car for 3 to 4 days. Other dealers provide cars for their customers . Its not fair since its a recall. ...
The person helped me as soon as I arrived. Everyone was very helpful. I just wish they checked my engine to just let me know what was going on.
From the initial phone contact, through the updates on progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the return of our vehicle, we couldn't be more happy. Excellent communication with our Service Manager Joe Excellent service from the Customer Care Coordinator Beatriz I never met the technician that did the work, but the car was repaired and operates with no more issues.
Me atendieron muy bien y me ayudaron a obtener el caro que queria. Quede encantado con el servicio. El chico de los seguros tambien fue muy amable
The service advisor Dylan Kieler helped me out with everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns.
Shahzada Waseem was execellentver kind and professional. I would recommend family and friends to buy a car from Chrysler Hollywood Jeep. Thank you solo much.
Melissa in the service department is the best. I was getting really frustrated with the service, and the other people didn’t seem to know anything. But the manager in the finance department pulled up my platinum insurance information, and Melissa was very knowledgeable on what’s covered and not. She really stepped up to help me and changed my experience from terrible to amazing. Thank you Melissa! You are my girl, and you’re the best. Appreciate you.
Fantastic Experience! Very professional staff.
Mr. Edmonson did a phenomenal job and Hollywood Chrysler will remain our go-to dealership. If you want candid feedback, you should not have a minimum of words.
Very helpful in answering all my questions, making it very comfortable inbuying my first brand new jeep. I Would recommend Hollywood Chrysler Jeep to everyone
Everyone was super helpful and made my experience easy. I would recommend coming here and I will be back in the future for my next car.
Not your typical car buying experience. Much better! Alan S was knowledgeable, funny and got me out of there quickly. Normally I hate buying a car but Alan made it much more pleasurable. Thanks Alan!
I had a great experience with Allison, Mr. Anderson, and Lance. Hollywood Chrysler Jeep didn’t have market adjustments like other dealers (Arrigo). I negotiated a bit with Allyson from home and went in to the dealer at 12pm. I made it clear to the sales staff that they had one hour to finalize the deal. They worked quickly and efficiently. We both made it easy on each other and I left with my Jeep. Lance made the finance process easy. It was a great experience. Thank you to everyone at Hollywood Chrysler Jeep for being respectful of my time ...
Shopping at Hollywood Chrysler Jeep was a great experience. They didn’t have market adjustments like other dealerships and this led me to visit them. Upon arriving, I made my intentions clear in that I wanted to purchase the vehicle and leave quickly. I arrived at 12 and left at 2. The process was straight forward. Mr. Anderson was very helpful from a sales standpoint and Lance made the finance process easy.
Steven Ruth is the best he called me 1 million times to care of everything under warranty didn’t charge me a dime went way beyond a level does this mean every single way possible to business here
Service was great in and out in 25 min. Great deal for oil change . Don’t have more to say will be going back when needed thank you
Friendly staff. Great communication!
was a great experience, mr Jonathan Chavez is an amazing sales person, was very helpful all the time, I highly recommend Hollywood Chrysler jeep for your next vehicle.
My experience with Hollywood Chrysler Jeep was Awesome from the moment you get out of your car to the moment you have to pay the cashier. All the employees were so helpful professional and kind. I give them 5 stars hands down!! Service director: Ricky Ogle is the man! Davie ,Florida
Great service manager. Car repair completed as promised. Luis (mechanic) has been handling my cars for years. He’s great. Hope he doesn’t retire !!
Honest and friendly service. Very thorough and helpful. Great price.
We had a great experience purchasing our new Jeep. Would highly recommend Alan S. for a salesperson, he did a great job helping us!
Al was great. He notified me all the way thru the work on what was happening and when the we truck would be ready. The work was perfect and they even washed snd shined the truck. It looked brand new.
Roni was a great, honest, no pressure salesman. He worked hard to get us a good deal on a new Grand Cherokee.
I like the people that I deal with. They are friendly and make sure the job gets done. However I won’t go back for any service related matter unless it’s free which I am entitled to for the next 3 years being that i have a new vehicle because the prices are just insane. Not the service representatives fault.
Great Experience leasing my new Jeep. Alan S. is the best salesman! Highly recommend.
Rick is absolutely amazing and has been super helpful with all the issues I have had with my Jeep after my accident. I can't imagine taking my Jeep anywhere else.
Was greeted by a young man named Hensley who had took down my information and introduced me to another young man named Dylan who went over my plan told me how long it would be and how many oil changes I had left. Was in and out in 20 minutes
Oil Change was fast, painless and done right. They also advised me on a deal that would save me money on future oil changes. THX!
Kerri was absolutely wonderful. Very attentive and I’ve never had my car serviced so quickly. She was punctual and was able to diagnose a price that was almost the amount I paid. I will be keeping her as a contact and will continue to come whenever my jeep needs service.
Took my Toyota truck into the express lane for an oil change. Quick and easy. Great service, and friendly faces. I would highly recommend this dealership for all your service needs.
Ryan was so helpful & patient with us! I definitely recommend this dealership.
The most painless car buying experience I’ve had. I went on to the Jeep website and built precisely the car that I wanted. I outreached the Hollywood dealership as they were a specified E-dealer. I assumed that the specification meant something as our local dealer was not helpful. This group was ready and willing to answer all questions. Obviously, being a special order I had to wait approximately 8 weeks, but I consider it worth it to obtain precisely what you want. They will honor Carmax for trade-in but opted for Carvana instead. Financing was a breeze. I recommend this ...
Horrible experience. I was given an appointment time at 9 am this morning. I arrived and was told that it would be a 3 hour wait. I was ok with that. Then I was told after an hour that they didn't want me to wait. Could I schedule for next week Monday. I live in Pompano Beach and drove all the way there on time just to sit for an hour and told to reschedule NEXT Week Monday. #Confused In regards to my visit on yesterday I was given a courtesy call from the dealership GM. He was most pleasant and ...
I’ve bought multiple cars from Hollywood Chrysler Jeep and the service from top to bottom is second to none. From the receptionist, salespeople, management, service, and everybody in between I have always felt like a VIP when I’m there. They create a welcoming atmosphere and I always feel I’m treated fairly. I recommend them as often as I can and look forward to doing business with them again and again in the future.
A+ Always take care of my cars and what it needs next. I will bring both my dodges here for service everytime. I recommend if u have Chrysler or a Dodge
Great Service...I love it there!! They have some good employees From the service department to the express lane with the oil changes you guys ROCK
I had a great experience in the sales department working with Alan. He was professional and knowledgeable about the vehicles and not pushy like at other dealerships. Thanks!
that with one service advisor doing the job of 7 people he kept me up to date and informed on my Jeep
I had the pleasure of purchasing my Jeep Wrangler at Hollywood Chrysler Jeep in Hollywood. The entire process from choosing my Jeep to driving it home was an awesome experience in every way. The entire staff and management did everything possible to seal the deal so that I would be able to purchase my Jeep. They followed up with me after my purchase and I would definitely recommend Hollywood Chrysler Jeep in every way!!
Had a great experience with Jason and Rick in the service department navigating some aftermarket installations with my Jeep Wrangler. They went above and beyond to help me get everything up and running and figure out how to make it all work. I am extremely grateful for their help doing something I couldn't have without them.
Fast efficient service! Great job to the entire crew!
Great service, the attention was personalized and the work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts.
Best Jeep dealership in South Florida! Sales experience is best in the business, service is fast and friendly!
I appreciate Mr Ogle for his expertise and knowledge with Jeep vehicles. He was concerned and reassured me I didn't have to worry. I drove in with a problem and drove out with my jeep working like brand new..thank you Hollywood Chrysler Jeep.
dealt with the Service Manager direct regarding a long outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty).
I have always been satisfied with Hollywood Jeep Service since buying my Grand Cherokee over 3 years ago. They have always treated me fairly and honestly - (even though I had expected less!) Big shoutout to Service Manager Mike and new Advisor Melissa for helping me out with a critical part and fast installation this week! they both went above and beyond in making this happen and it is appreciated! Thank you guys! 5-Star Service all the way!!
Great service. They will resolve your problem in a timely manner.
in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid.
Salesman was nice but knew basically nothing about the car. Had to figure everything out on my own. Seemed impatient. The finance manager was excellent. Helped me take the car home that night and come back to bring the rest of my deposit and also offered me spot insurance for 7 days.
Arrived on time for my appointment. Stood outside Steve Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Warranties that i purchased for my vehicle. Mr. Ruth addressed me that he could not help me and the only way for him to assist me was to pay for everything up front. I told Steve that i have already used the NSD warranty before and that is not the way the issue was handled. Steve told me there was nothing he could do. ...
Incredible staff they went the extra mile and made our buying experience so incredible we bought two vehicles, very helpful and would recommend to anyone looking for a no hassle deal.
I brought the car because of possible problems with its transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was very helpful and tried to help me with my problem. However, I noticed that the dealership is in need of more employees specifically Service Advisors and maybe mechanics. I only noticed my Advisor (Steven Ruth) working and some other young guy that came to help.
Excelente dealer para comprar jeep .
There’s only one service person helping everyone. This place doesn’t offer to pay for rental when they exceed the number of days to complete the job.
A very small number of service techs to help customers. This results in long delays for customers, customers not being able to learn the status of their vehicle being worked on. Also, no one to answer phone in service department for customers. Mechanics still doing very good jobs when cars are worked on. Unless Hollywood Chrysler Jeep corrects their service department problem, I wii be finding some place else to get my Pacifica serviced.
Service writer had to get so many approvals from Corporate! Had car a long time and rental cost me over $270.00 dollars other than that did well
Peter Bassuk went above and beyond, great personality. I would recommend him ; definitely. Dave was nice too ( the finance department). That’s the kind of energy you need yo keep around
Steven was very helpful, friendly, and fast kept in touch on the process of my jeep he kept his cool even when he seemed over whelmed and busy I should of bought him lunch
Alberto and Lance were excellent to deal with. They we were very friendly and I never felt like I was being "sold". I highly recommend visiting this dealer.
Service was great. Friendly and knowledgeable staff. I am a repeat customer and have never had a problem. I highly recommend Hollywood Chrysler Jeep for any service, big or small.
Great experience with Jake at Hollywood Chrysler Jeep. Got a great deal and got out of two cars a needed to get rid of into one good one. Thanks brother
Excelente atención de Sergio, me ayudó a elegir un buen carro en excelentes condiciones y me explico muy bien todos los beneficios y cosas que podia hacer
Rick was absolutely amazing! He got us in and out quickly, resolved our issue and provided great service. When dealing with him on the phone he checked to make sure our part was there before scheduling and called me back timely.
My advisor (Steve?) was very knowledgeable and helpful. I was treated with respect and will be returning to this dealership in the future. Have a great day.
Never had any trouble with sales or service at this dealership. The ladies at the cashier desk are sweet and accommodating also. I have always been very pleased. I would recommend this dealership to friends and family.
Alan S and Anthony from finance were phenomenal, it was an informative no pressure experience. I literally can't wait to go buy another car from them.
Muy buena atención. En todo momento antes durante y después de la.venta se comunicó con nosotros por cualquier inquietud. Atención súper re recomendable.
The service was quick and efficient. This was by far the best car buying experience I’ve ever had. Would definitely recommend to anyone looking to buy or lease a new car
We are all in a tough time right now in all industries, with awful labor shortages everywhere. Hollywood Chrysler Jeep was able to service my Jeep on a Saturday morning despite the current issues with finding mechanics to work to spec. Thank you!
highly Steve the adviser was a great guy he helped give me a discount on my flushes and fixed my no start concern right away
Great service I was involved in a accident and they had my car ready in 6 days great body shop and service department highly recommended
Fixed the items that we were aware of and one we didn't know about. As usual the level of service at every level was well above average.
Greatest Steven Ruth was great awesome professional of extremely fair and great communication
Very quick and efficient. Thank you for being so prompt and attentive. The air filter is yellow - not sure why not replaced or discussed at the visit.
Always informative and good work
The Service Director and Staff is very professional, courteous and friendly.Which make it easy for me as a customer to get my vehicle service.The dealership is very clean.
Customer Service was great. Steve Ruth took care of us and he did an outstanding job from beginning to end with our recall situation. Even the customer service women that checked us out where very friendly.
Everyone was amazing, professional and extremely helpful. They understood our needs and made sure they were met quickly and effectively. Amazing experience for something that we were anxious about.
Rick did a great job from the time I dropped my Jeep off up until the following day when I picked it up. He made sure to keep me informed about the work being done and went above and beyond to make sure the job was done properly and that I was a satisfied customer. What a kind and professional gentleman, I highly recommend Hollywood Chrysler Jeep.
I was impressed that the Service Manager, Ricky Olge, who scheduled my appointment the same day, as he knew I was in a pinch. Estimated wait time for the job completion was accurate. Service was great! I only wish I had an extended warranty plan. It was never offered to me when I purchased the Jeep after leasing it!
The best Sales and Finance Teams I have ever worked with. They bent over backwards to get me the price, interest rate and lender. I have already recommended them to a friend and co-worker.
The service may have been a little slow but the communication was very thorough so it didn’t feel like they were just wasting my time.
Jake was incredibly patient with us and was what all salesmen should be in my book! Made the experience almost too easy! Highly recommend Jake
The Best service Manager!!!! He was on top of my problem right away!! The only bad experience is with the first mom snd pop tow company who cancelled after me waiting almost 1.5 hours!!!!!
The service was great and the men working there helped me choose the correct vehicle for me. It was a great experience for buying my first car!
I was very pleased with the experience. They kept me informed and provided high quality service. They made the process simple and even had my car brought to me.
This was the second vehicle I have purchased from them. As the time before, the experience was very good. My sales person Allen, was very attentive and respectful. They went out of their way to make sure everything worked out and even sent my new car to my home with a flat bed.
Allen was great and very knowledgeable on what was discussed. Will definitely refer others to him. Thank you for your kindness and for your service!
Great selection and great sales staff.
Friendly staff and quality service makes it easy to get my Jeep maintenance completed here. Always done in reasonable time. In and out easy, Thanks!