The service Director, Ricky O., is truly the BEST. Out of every dealer that I have gone to ( even before my Jeep purchase), he is the only one to call me back on the same day AND have everything I asked for answered. Any little doubt or question is always put to rest with him. I truly don't know how I would've handled my car situations without his help.
I was honestly amazed by the customer service that I received , our sales professional Joshua Saul connected with us off the bat. he made us feel so comfortable and relatable. If it was not for him I do not think we would have purchased a vehicle that same day! The next car I decide to buy I will definitely go to Hollywood Chrysler Jeep.
I like to take my time when buying a car so many dealers blow me off when I go to visit, realizing I am not going to be an easy sale. I expected the same when my son and I went to Jeep. I must commend Hollywood Jeep on having Lance as a representative. He was polite, respectful, answered our questions, and left a great impression. If he decides to get a Wrangler we will not go anywhere else.
Lance Shetrompf with Hollywood Chrysler Jeep help me to get my new Jeep Grand Cherokee 2019. He was very professional and helped me get my deal without the hassle and hours wait as most dealers do.Everything went smooth and I recommend him personally.I also wants to thank Richard Vargas Sales Manager for a smooth transaction.
My experience was great, Mr. Leslie Gray works hard to help me to find the vehicle and close the deal. He was very professional with all the process. I recommend this dealer and Leslie. Mi experiencia fue muy buena, Leslie Gray trabajo muy duro para que pueda encontrar el vehicle y poder cerrar el deal. Fue muy profesional y servicial. Recomiendo a este dealer y a Leslie.
My husband and I recently purchased a brand new Jeep Grand Cherokee from Arrigo Sawgrass -- they forgot to undo some things in the sunroof so we had a leak. We brought our car to Hollywood Chrysler Jeep to have it fixed and we were assigned Jennifer Farrell as our Service Advisor who was hands down the most helpful representative we've had -- way more than the person who even sold us our car. We have nothing but great things to say about Jennifer and will be going to her only for any service needs we may have in the future! Thanks Jennifer!
Fantastic customer service, my go to place, would not go anywhere else!! Thank you Ricky Ogle and Jules Martin for keeping me safe on the highway by listening and following up with issues with the car!!
Lance is a throwback to when men were gentlemen. Very respectful, patient, and gentle. I couldn't have hoped for a better experience.
The easiest auto purchase of my life thanks to RODRIGO RAMIS. I bought a car I love with no pressure. I will totally come back every time I need to buy a car.