Before coming to this service center at the Hollywood location. I browsed through many reviews on locations near Ft Lauderdale where I was staying. My boyfriend just bought his gorgeous white Jeep a little over 6 months ago and has been disciplined in his care for his vehicle. Service center is located in the back. As well as the express lane. Our previous experience with with express lane at Aberdeen, NC was superb so I proceded to follow signs and park in the designated area. Walked up to the service window and was greated by the lovely Sasha. I explained that this wasn't my vehicle and I was getting it service for my boyfriend. I expressed how adamant we were about finding a reputable service center to start serving his Jeep since the move to the area. Sasha was amazing ! Already knew exactly how to take care of the vehicle. Asked a few questions and I gave over my keys. On my wait, she communicated with me how the vehicle had a recall on a part and the Jeep team would get it done in 30 minutes right after changing the oil and filter as well as a tire rotation service.Sasha took the time to also fix a issue with finding a brake lock to be able to complete a tire rotation. Even chipped right in to help me when I had trouble explaing to my boyfriend what we needed from the tool kit. The mechanic was even lucky enough to find one the fit! This dealership is a gem because it has amazing service and work ethic. I felt good vibes servicing his Jeep here & will recommend this location. We'll be returning to this location!
Lance helped me get my Grand Cherokee. From the second my husband and I walked into the dealership Lance had been super respectful, knowledgeable and helpful. He got me exactly what I wanted. I have never gotten a new car lease as quickly as I did working with Lance. I’m used to spending 5+ hours at the dealership, and this has been the trend for the last 7 cars I’ve gotten. But this time I was in and out within 2 hours driving away my brand new car. Lance provided me with a number and email to contact him with any questions and of course the second I text him he responded within a few minutes helping me out. His relationship with his customers doesn’t just end after you sign the lease but continues even after all is signed. Great guy! Will definitely be doing all future Jeep business with him.
Lovin’ my new Jeep Renegade! I went in with such anxiety about leasing a new car but with the help of Pedro and the other staff there at Hollywood Chrysler/Jeep I was surprised to find it a very pleasant experience. Couldn’t have done it without your help Pedro ! Thanks to all and Happy Thanksgiving!
Excelente servicio y Rodrigo fue muy amable y nos ayudó en todo
Una atención muy correcta, rápido y esmerada,desde la hora en punto que compré el jeep hace un año hasta cada vez que vengo a darle su mantenimiento la atención es muy buena.
Es bueno alli e compraso mis carros 2 jejekeee. Llevo mas de 7 años con ellos